COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Mecklenburg-Vorpommern. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

 

Who is authorised to stay at our hotel?

Hotel guests must present a valid vaccination or recovery certificate together with a negative test certificate no older than 24 hours upon arrival.

 

Where are the closest test stations?

There are several test facilities close to the hotel:

  • Strelapark: 2 minutes on foot, no appointment needed
  • Bodden-Apotheke: 20 minutes on foot or 5 minutes by car, appointment needed
  • Drive-in Mahnkesche Wiese: for cars, camper vans and busses, no appointment needed

Find an overview of the Corona test centres in Stralsund here (in German).

 

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Our hygiene measures are signposted and there are markers for keeping the right distance.
  • Public areas are cleaned and disinfected at a higher frequency.
  • All commodities (e.g. pens, key cards, sports equipment ) are disinfected immediately.
  • Access to lifts, public hotel areas, gym and toilets is limited to a certain number of people. For more information, please refer to the on-site signage.
  • For the protection of guests and employees the front desk is secured with acrylic glass.
  • In order to minimise contact points and transmission routes, your room is only entered and cleaned upon request . You also need to request informational broschures and the stocking of the mini bar. If you would like to have cleaning inbetween or need something else, please reach out to our front desk staff.

Gastronomy

A valid vaccination or recovery certificate together with a negative test certificate is required to access the restaurant.

 

Breakfast

Breakfast will be served at the table. You can choose from a variety of hot and cold dishes. Due to the current Corona regulations (minimum safety distance, etc.), the number of seating available in our restaurant is limited. Please book a table as early as possible at our front desk so that we can take your preferred timeslot into account. Timeslots are available between 6:30 a.m. and 11:00 a.m.

 

Dinner

Our PRIME Restaurant with terrace is open daily between 6:00 p.m. and 9:00 p.m. for hotel guests and external visitors. A table booking is also required for dinner. Please reach out to our front desk. >> more information

The hotel bar remains closed until further notice.

 

Room service

Due to the current situation we do not offer room service until further notice.

 

Half board

Choose between breakfast and half board when booking your room.


Wellness & Fitness

A valid vaccination or recovery certificate together with a negative test certificate is required to access the wellness & fitness area.

 

Swimming pool

The swimming pool is open again for you daily between 10:00 a.m. - 8:00 p.m. Please book a ticket in advance and note that the maximum time for your stay is 3 hours.

>> Book your ticket online in advance here.

 

Sauna

Our saunas are open again as well. Please note that a reservation is necessary and the maximum time to use is 2 hours.

 

Gym

Our gym is open daily between 10:00 a.m. and 8:00 p.m. Please book an online ticket in advance.

>> further details on the use of our fitness offer

 

Massages and beauty treatments

Massages and beauty treatment cannot be offered at this moment.


Meeting and events

Event participants must present valid proof of vaccination or recovery together with a negative test result no older than 24 hours. Please note that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs.

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